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About Us

Licensed behavioral health providers, in every Boston public school

Our mission is simple to say and demanding to do: make sure every BPS student has a safe and supportive school environment where they can be successful. Behavioral health and academic success are inseparable, and we build the systems that treat them that way.

Members of the Behavioral Health Services leadership team standing together in front of a brick school building

Overview & Mission

Safe, supportive, and successful

The Behavioral Health Services (BHS) department of the Boston Public Schools is comprised of licensed behavioral health providers supporting all BPS schools. There is a critical connection between behavioral health and wellbeing and academic success, and our work sits exactly at that connection.

Our goal is to create safe and supportive learning environments in which students may grow and thrive academically, personally, and socially. We do that through the Comprehensive Behavioral Health Model, through direct services in every school, and through partnerships that extend what a school district can do on its own.

Our guidance

The department is guided by the tenets and domains of practice of the National Association of School Psychologists (NASP) Practice Model and by the Safe and Supportive Schools Framework developed by the Massachusetts Department of Elementary and Secondary Education's Behavioral Health and Public Schools Task Force.

At a Glance

  • 104 school psychologists (104.1 FTE)plus 53 university trainees and 10 central office staff in 2025–26
  • 109 schools and early learning centersstudent-level and systems-level services in 2025–26, plus privately enrolled Boston youth
  • Developed CBHM beginning in 2010with Boston Children's Hospital and UMass Boston; the first cohort of schools began in 2012
  • Part of the district crisis teamsupporting school communities after large-impact events
  • A multilingual teamcitywide bilingual school psychologists serve families in Spanish, Portuguese, Haitian Creole, Cantonese, Mandarin, and Arabic

Figures from the BHS Annual Report 2025–26.

Who We Are

School psychologists with a comprehensive role

The comprehensive role of BHS staff within schools, aligned with the NASP Practice Model, is intentionally supported so that every student has access to high-quality, equitable behavioral health services. In addition to serving as leaders and internal coaches for CBHM, our school psychologists provide:

Evaluation & assessment

Psycho-educational evaluations, functional behavioral assessment, and behavior intervention plans.

Counseling

Individual and group counseling, including non-IEP counseling and skills groups.

Crisis intervention

Immediate support for students and school communities, and membership on the district crisis team.

School teams

Student Support Team (SST) work and facilitation of climate and culture teams.

Consultation

Consultation with teachers, principals, and parents on learning, behavior, and wellbeing.

Professional development

Training for school staff, and supervision of the next generation of school psychologists.

Meet Our School Psychologists

Leadership

The people leading the department

School psychologists, program directors, grant managers, and clerks based at 443 Warren Street. Behavioral Health Services is part of the BPS Office of Specialized Services.

Portrait of Andria Amador

Andria Amador Ed.D., NCSP

Senior Director

Leads Behavioral Health Services and played an integral role in founding the Comprehensive Behavioral Health Model. Recipient of the NASP Presidential Award, the Shattuck Public Service Award, and Education Week's Leaders to Learn From recognition.

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Portrait of Ivonne Borrero

Ivonne Borrero Psy.D., NCSP

Assistant Director

Supervises more than 100 school psychologists across 120 schools and leads the department's work in racial equity, multilingual education, and staff coaching. Named one of the 2023 Hispanic Leaders in School Psychology.

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Portrait of Jonathan Mari

Jonathan Mari NCSP

Assistant Director

Assistant Director of Behavioral Health Services, supporting school psychologists and school teams across the district.

Portrait of Carolyn Hall

Carolyn Hall Ph.D., NCSP

CBHM Program Director

Directs district-level implementation and evaluation of the Comprehensive Behavioral Health Model and co-facilitates the BHS Research and Implementation Committee.

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Portrait of Alex Freeman

Alex Freeman Ed.S.

CBHM/MTSS Coach

Coordinates professional development for school psychologists and coaches schools on implementing CBHM with fidelity. Chairs the university supervision committee for practicum students and interns. Recipient of NASP's 2025 Model School Psychology Intern Supervisor Recognition.

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Portrait of Cynthia Lê

Cynthia Lê M.Ed.

Project PROVIDE Grant Manager

Leads a federally funded initiative supporting more than 140 school-based mental health practitioners through professional development, mentorship, and community partnerships.

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Portrait of Lauren Cardone

Lauren Cardone Ed.M.

Project PROVIDE Grant Manager

Co-leads the department's federally funded workforce development program and builds cross-sector partnerships with universities, behavioral health providers, and community organizations.

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Portrait of MC Mates

MC Mates

Lead Clerk

Keeps the department running: scheduling, records, and the first friendly voice when you call the office.

Toya Johnson

Clerk

Supports the department office and general inquiries.

NASP Exemplary Recognition seal

National Recognition

One of four districts in the country with NASP Exemplary Recognition

In January 2025, the National Association of School Psychologists (NASP) granted Behavioral Health Services its Exemplary Recognition for school psychological services, the highest level of NASP's Excellence in School Psychological Services program. It recognizes districts that show a system-wide, sustainable infrastructure supporting students' behavioral health. Only four districts in the United States hold the distinction. NASP first recognized the department through the same program in January 2020.

Read the Fact Sheet

Supporting the Community

A department that shows up when it matters

Our department is an integral part of the district crisis team, responsible for supporting school communities following large-impact crises. In addition to providing services and supports within all BPS schools, we work closely with partners to strengthen the behavioral health supports available to students and schools.

That includes our partnership with Boston Children's Hospital and UMass Boston to implement the Comprehensive Behavioral Health Model, and our role overseeing the Boston School-Based Behavioral Health Collaborative, a collective of state, city, and community organizations committed to the wellbeing of Boston's students.

Our Partners
School psychologists celebrating together at the CBHM showcase, holding a sign that reads CBHM

In the Media

CBHM in the news

News & Events

Our team, in pictures